Customer service is exceptionally closed on Labor Day August 4th 2023.
Acon USA, Inc.
6035 Queens Ave NE Ste. 200
Otsego, MN 55330, USA
This week, we’ve finally unleashed the output of a year’s worth of R&D, product planning, customer listening and testing, and fine-tuning.
Our new Performance Piano Wire Springs, the anchor to our new Performance Kit and our Performance 13 and 16 HD rectangle trampolines.
What makes these new springs so special? We’ve designed them with the industry’s greatest stretch, for more air and a smoother bounce. Designed for and with influencers from around the globe, these Performance Piano Wire Springs are an engineering marvel, storing and releasing the most energy to keep you at your peak.
These springs are currently available in a limited release, because of global supply chain logistics. Rather than wait to launch in a “perfect” scenario, we’re working to get as many of these Performance Piano Wire Springs into the hands of jumpers where and when we can.
In our effort to be transparent about availability and timing with our community, we share the facts as we have them today. Let’s start with the basics:
The Performance Piano Wire Springs are designed for use on the Acon rectangular HD models Acon Air 16 HD Trampoline and Acon Air 13 HD Trampoline.
Currently, we do not sell or recommend a version of the Performance Piano Wire Springs for our round models. The upgrade kit springs have been meticulously engineered for the rectangular models and use in other models risk bottoming out.
Unfortunately for our customers in the US and Canada, we are facing uncertainties in our product availability. The Performance Piano Spring are ready in our factory just waiting for their turn to ship. As the ramifications on supply chain delivery, from production to shipments have been slowed, getting accurate timing is not possible at this time. Currently, our outbound logistics from Shanghai are on hold due to the city’s lockdown.
We are following the global situation closely and we are working hard to get the Performance Springs to the US market as soon as possible. We promise to share information and updates about the Performance Spring status along the way – both on this webpage and through our social media channel.
Acon Air 16 HD Performance Trampoline Package: Available for Pre-Order. The Trampoline Package with the X-springs will ship immediately. The Performance Piano Wires will ship as back order. Estimated stock date end of July 2022.
Acon Air 13 HD Performance Trampoline Package: Available for Pre-Order. The Trampoline Package with the X-springs will ship immediately. The Performance Piano Wires will ship as back order. Estimated stock date end of July 2022.
Acon Air Performance Spring Kit: Expected stock date end of July 2022.
Acon Air 16 HD Performance Trampoline Package: Arrived in stock May 2022.
Acon Air 13 HD Performance Trampoline Package: Arrived in stock May 2022.
Acon Air Performance Spring Kit: Arrived in stock May 2022.
As soon as we have a confirmed stock date for the Acon Air Performance Spring Kit you will be able to buy the Acon Performance Spring Kit as an accessory package for your Acon Air 16 Sport HD or Acon Air 13 Sport HD trampoline.
To know once these are available for you to buy, subscribe to our newsletter and you’ll be among the first to hear about the availability.
Thank you for your patience and understanding
We appreciate the community’s excitement, and we can’t wait to get you jumping higher and smoother with the new springs as soon as we can make them available to you with 100% certainty.